Responsible for handling front desk reception and administrative duties which includes greeting clients, providing intake and referral opportunities, answering a multi-line telephone system, and sorting and distributing mail in a fast-paced community agency setting.
• Manage a multi-line telephone
• Provide information, referrals, and support to a variety of clients with particular emphasis on basic screening abilities and confidentiality
• Become a first point of contact for all clients and visitors to the Drop-In Center
• Support the flow of clients into the community food shelf
• Basic daily cleaning
• Management of mail delivery system
• Take and relay messages
• Database entry
• Prior customer service experience required, with a preference to those who have worked with vulnerable or at-risk populations
• Basic computer skills
• Ability to multi-task with high attention to details
• Exceptional communication skills
COTS has an anticipated opening for a full time Seasonal Shelter Assistant Coordinator beginning mid-October 2015 through mid-April 2016. The Seasonal Shelter Assistant Coordinator manages an approximately 40 bed emergency shelter serving single adults, some who may be under the influence of drugs or alcohol. Responsibilities of this position include supervising all shelter staff and volunteers, overseeing daily operations for the shelter space, shaping ongoing operational policies, and collaborating with COTS staff and community partners on guest and shelter needs. The Seasonal Shelter Assistant Coordinator fosters a safe, positive environment for shelter clients while adeptly managing conflicts and crisis situations. The Seasonal Shelter Assistant Coordinator will be the primary intake worker at the shelter with approximately 25 direct service hours per week.
Successful applicants must have a Bachelor’s degree in Social Work or other related Human Services field and 3-5 years’ experience in direct social services. Supervisory experience and crisis management skills required, along with knowledge of and experience with issues relating to homelessness, substance use, mental illness and trauma. Strong Microsoft Office experience required; experience with Foothold database or Homeless Management Information Systems desired.
The shelter will operate from 6pm to 7am, 7 days a week. This position will have set daytime and weeknight hours, as well as potential weekend hours. As such, flexibility and ability to work daytime hours, overnight week and weekend hours required. This is a seasonal 40 hour per week contracted position without benefits; the rate of pay is approximately $25 per hour.
To apply, submit your resume and cover letter to email@example.com.
AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply to COTS positions.
COTS is an Equal Opportunity Employer.
Dear All Interested Parties & Board of the VT BoS CoC:
NOFA COMMITTEE: Please RSVP at firstname.lastname@example.org
Possible NEW HUD COC FUNDING: As required by the federal government, and desired by VCEH, the following is notice to explain how the VT BoS “CoC is open to proposals from entities that have not previously received funds in prior CoC Program competitions, even if the CoC is not applying for any new projects in 2015”.
- Please READ “VT BoS CoC Project Funding Opportunities” on VCEH websitehere or by email request.
- If interested, SUBMIT (DUE BY FRIDAY, OCTOBER 9) a “Letter of Intent-Project Application” for a potential NEW Permanent Housing Bonus to email@example.com. *LOI form and resources available on VCEH websitehere or by email request; VT BoS CoC funds may not serve Chittenden.
All materials are located on the VCEH website at the following link: http://helpingtohousevt.
PLEASE NOTE: As an eligible VT BoS CoC Project Applicant entity, VSHA intends to submit a “Letter of Intent” to the VCEH Ranking Committee for a new CoC-Rapid Rehousing BONUS project to serve counties with exceptional need. Contact Daniel if your agency wants to be considered as a potential VSHA RRH sponsor to serve one or more of the following counties: Bennington (low CoC funds other than S+C), Lamoille (no CoC funds other than S+C), Windsor North (low CoC/ESG/RHYP funds), Orleans/Essex (high poverty area/low CoC-S+C funds), Rutland (BoS highest need-GA/PIT).
Homeless Grants Administrator
(acting on behalf of the VT BoS CoC as Collaborative Applicant)